Simply browse through our website using the navigation on the left hand side and links throughout the site. If there is a product that you wish to purchase, enter the quantity that you require in the box provided and click “add to cart”. Next to each fabric product there is an explanation of how each product is sold (i.e. per 1/4 metre) - this will determine what number you type in the “quantity” box. Furthermore, ensure you select one of the options if the product you require has sizing options (e.g. "fat or long quarters"). Once you have finished shopping, simply click “view basket” on the top menu or "view my cart" on the top header. Here you will need to either login as an existing customer, proceed to the checkout without registering, or registering as a customer. If you are not already a member, you will need to enter your personal details.  You will further need to select which postage and delivery option you wish to use, and if you have any credits to use, you can enter them here in the "credits amount" box.  You will next need to select which secure payment method you wish to pursue - Paypoint or Paypal - and then you will be transfered to the secure payment page to enter your details. 

After you have placed your order, an email will be sent to you confirming the details of your order. In the event of a product being out of stock, we will send you an email advising you of an estimated delivery date. If this is not acceptable, a refund will be issued.  You will receive a further email once your order has been dispatched.

Our postage charges are as follows:

£0 - £49.99 = £3.95 (First Class - 2-5 working days)
£0 - £49.99 = £9.99 (Special Delivery - next working day on orders before 11am)

Over £50.00 = FREE Postage (First Class - 2-5 working days)
Over £50.00 = £9.99 (Special Delivery - next working day on orders before 11am)

PLEASE NOTE: We send our parcels via recorded post, and therefore your order will require a signature. If this is not convenient for you, please email us and we will send it via standard 1st class post. If a signature has not been obtained, then Royal Mail will leave a card for you to pick it up from your nearest Post Office.

Overseas delivery will be subject to a higher postage charge, as follows:

Rest of the World: £19.99

We aim to dispatch your order as quickly as possible (the same working day for orders received before 11am and the next working day for orders received after 11am). For UK Deliveries, we use Royal Mail. First Class deliveries should reach you within 2-5 working days, but we suggest you allow 7 days for unforeseen circumstances (such as bad weather). Our Special Delivery Service is also provided by Royal Mail. We will dispatch orders received before 11am the same working day, in which case you will receive your parcel before 1pm the next working day. For overseas deliveries we use Royal Mail Airmail. Please note that overseas deliverys will take up to 14 days to be delivered due to the postage system. Parcels sent overseas are non-trackable and therefore the chance of lost parcels must be taken at the buyer's own risk. Please note that services are subject to availability. 
 

If you are not completely satisfied with your purchase, you have 7 days after the day of delivery to return the product to us at your own cost, for either a refund or an exchange. To do this, please either email us or telephone us to notify us of the return. Returned goods must be packaged adequately to protect against damage. Please return the goods to: Fabrics Plus, 6 The Centre, Keynsham, Bristol, BS31 1ED. Please note that only goods in their original condition/packaging will be entitled to a full refund.

8 - Fabrics Plus Loyalty Card Scheme